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Heating PLUS Protection Plan
Coverage Period
Your Heating Plus Protection Plan coverage is effective for a period of one year.
Type of Equipment Covered
Plan coverage applies to one of the following: natural gas furnace, boiler, space heater, air handler or primary heat source fireplace in a residence comprised of 3 or fewer dwelling units. Heat pump, equipment using conversion burner itself are not eligible for coverage.
Renewal
For your convenience, there is automatic renewal process. Coverage will renew each year on the anniversary of your effective date unless:
(i) you have given us prior notice that you do not wish to renew your coverages; or
(ii) we have given you prior notice that we will not be offering you renewed coverage for reasons of safety or heating equipment repair history.
Services Covered by the Heating PLUS Protection Plan
Your Plan covers the diagnosis and repair, replancement or adjustment, as determined necessary by Air Tech, of problem parts within your "heating unit" and the thermostat, with some exceptions noted below. For parts and services included in the Plan, you are protected from all diagnostic, labour and part replacement cost.
Your coverage also includes an 22-point annual check-up and cleaning of your heating unit, including a safety test for carbon monoxide. Your annual heating maintenance will be performed between February and August of your coverage year.
Flushing of the heat exchanger and additional cleanning that is required due to insufficient maintenance prior to joining the Plan are excluded from coverage and will be charged to the Plan member at our standard labour rate. Boiler system drainage and refill are excluded from the Plan coverage.
Parts Covered by the Plan
Your Plan provides coverage for all parts within the heating unit casing and for the thermostat, with the following exceptions: heat exchanger, heating coil (air handler), heating sections (boiler), firebox/combustion chamber, furnace filters. low and high water cut-off valves, and parts added on to accommodate ancillary equipment such as air conditioners, humidifiers, etc. Replacement of the complete heating unit is not covered under your Plan.
For your reference, the following is a complete list of parts included in your Plan:
- Aquastat Controls
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- Furnace Low Voltage Circuit Fuse
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- Primary Circulator/Pump
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- Automatic Vent Damper/Motor
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- Gas Appliance Regulator
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- Pulley and Belt
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- Blower/Blower Components
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- Gas Burner and Orifices
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- Relay
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- Collector Box
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- Gas Control Valve
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- Roll Out Switch
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- Door Switch
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- Heating Circuit Transformer
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- Heating Circuit Transformer
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- Summer/Winter Switch
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- Electric lgnition System
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- Ignition Runner Bar
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- Thermocouple/Generator
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- Fan Control
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- Limit Controls
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- Vent System Pressure Switch/Tubing
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- Flame Spreader
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- Pilot Burner
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- Ventor Motor Assembly
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- Flow Switch
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- Pilot Tubing
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- Fuel or Air Flappers
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- Pressure Relief Valve
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Thermostat Failure
If your thermostat fails, we will provide replacement with a make/model, of your choice, that enables like operation of your current dependent heating, ventilation and /or air conditioning equipment. Zone thermostat/controls and energy management controls are not covered by your Plan.
Ancillary Equipment
Your Plan does not cover ancillary equipment such as air conditioners, humidifiers and air cleaners, parts added on to your heating unit to accommodate such equipment, or repairs to the furnace made necessary as a result of faulty ancillary equipment. If you are enrolled in one of our Cooling Protection Plan your air conditioner will be covered under the terms and conditions of that Plan.
Unavailable Parts
We will attempt to obtaina replacement part or an appropriate substitute as quickly as reasonably possible, but limited availability of certain parts may result in delay from time to time.
In the unusual event that a part is no longer available or we cannot obtain it at a commercially reasonable cost, we will not be liable for the related replacement. In any such case, you or we may terminate you Plan coverage for the air conditioning unit involved. If there has not been a prior service call paid by the Plan in the current coverage years, the annual Plan charge will be refunded in full upon termination of coverage.
Liability
Damage resulting from the failure of parts replaced or services performed under the Plan are not the responsibility of Air Tech, unless such damages result from the negligence of Air Tech or its authorized representative. |
