Service Contracts
4 Hour Emergency Service, OPEN 24/7
Call 1-(866)-747-5016 for GTA'S Fastest Service!
Tel:(905) 737-5016 Toll Free:1-866-747-5016
In this section also see:
|
Cooling PLUS Protection Plan
Coverage Period
Your Cooling Plus Protection Plan coverage is effective for a period of one year.
Type of Equipment Covered
Plan coverage applies to one electric-powered central air conditioning unit in a residence comprised of 3 or fewer dwelling units. Natural Gas-powered, ductless, wall unit, heat pump and high-velocity air conditioning units are not eligible for coverage.
Renewal
For your convenience, there is automatic renewal process. Coverage will renew each year on the anniversary of your effective date unless:
(i) you have given us prior notice that you do not wish to renew your coverages; or
(ii) we have given you prior notice that we will not be offering you renewed coverage for reasons of safety or heating equipment repair history.
Services Covered by the Cooling PLUS Protection Plan
Your Plan covers the diagnosis and repair, replancement or adjustment, as determined necessary by Air Tech, of problem parts within your "air conditioning unit" and the thermostat, with some exceptions noted below. For parts and services included in the Plan, you are protected from all diagnostic, labour and part replacement cost.
Your coverage also includes an annual check-up and cleaning of your Air conditioning unit. This maintenance will be performed in the spring or summer of your coverage year.
The cost to diagnose and replace any parts which have caused a refrigerant leak are included in your Plan coverage. However, cost of refrigerant recovery, vacuuming and refilling are excluded.
Additional cleaning that is required due to insufficient maintenance prior to joining the Plan is excluded from coverage and will be chareged to the Plan menber at our standard labour rate.
Parts Covered by the Plan
Your Plan provides coverage for all parts within the air conditionin unit and for the thermostat, with the following exceptions as follows:
- For air conditioning units that are 10 years of age or less (as determined at the date of the service call), compressor and condenser coil repair and replancement are covered by your Plan up to a maximum $500 retail valu. In some instances, failure of the compressor or condenser coil may necessitate replacement of the complete air conditioning unit or parts/components therein (such as the condensing unit, evaporator coil and linecomponents) or may necessitate additional service (such as the clean-up of a contaminated system). In any such instance, Air Tech Services' total liability and labour will be limited to the $500 maxium set out above for equipment 10 years of age or less. You will be responsible for paying any amount, at our standard rates.
- For air conditioning units that are greater thatn 10 years of age (as determined at the date of the service call), compressor and condenser coil repair and replacement are covered by your Plan up to a maxium $100 retail value. In some instances, failure of compressor or condenser coil may necessitate replacement of the complete air conditioning unit or parts/components therein (such as the condensing unit, evaporator coil and line componments) or may necessitate additional service (such as the clean-up of a contaminated system) In any such instance, Air Tech Services, total liability for parts and labour will be limited to the $100 maxium set out above for equipment greater than 10 years of age. You will be responsible for paying any excess amount, at our standard rates.
Except as noted, replacement of the complete air conditioning unit is not covered under your plan.
For your reference, the following is a complete list of parts included in your Plan:
- Add-on Fan Centres
|
- Capacitor
|
- Condenser Coil
|
- Internal Copper
|
- Low Ambient
|
- Add-on Indoor Fan Relay
|
- Cooling Contractor/Relay
|
- Evaporator Coil
|
- Tubing
|
- Temperature Sensor
|
- Condenser Fan Motor
|
- Compressor
|
- Fan Blade
|
- Internal Electrical
|
- Thermostat
|
|
Thermostat Failure
If your thermostat fails, we will provide replacement with a make/model, of your choice, that enables like operation of your current dependent heating, ventilation and /or air conditioning equipment. Zone thermostat/controls and energy management controls are not covered by your Plan.
Ancillary Equipment
Your Plan does not cover ancillary equipment such as air conditioners, humidifiers and air cleaners, parts added on to your heating unit to accommodate such equipment, or repairs to the furnace made necessary as a result of faulty ancillary equipment. If you are enrolled in one of our Heating Protection Plan your air conditioner will be covered under the terms and conditions of that Plan.
Unavailable Parts
We will attempt to obtaina replacement part or an appropriate substitute as quickly as reasonably possible, but limited availability of certain parts may result in delay from time to time.
In the unusual event that a part is no longer available or we cannot obtain it at a commercially reasonable cost, we will not be liable for the related replacement. In any such case, you or we may terminate you Plan coverage for the air conditioning unit involved. If there has not been a prior service call paid by the Plan in the current coverage years, the annual Plan charge will be refunded in full upon termination of coverage.
Liability
Damage resulting from the failure of parts replaced or services performed under the Plan are not the responsibility of Air Tech, unless such damages result from the negligence of Air Tech or its authorized representative. |
